Vowfinity
us, but make it infinite
Support & Account Deletion
Help with accounts, partner linking, games, and notifications.
Contact us
We aim to respond to most requests within 2–3 business days. During periods of high demand, response times may be longer.
Privacy and account deletion requests
For privacy requests, data access requests, or account deletion inquiries, please email us and include “Privacy Request” in the subject line. If you cannot access your account, contact us from your registered email address and we will assist with account deletion.
Safety reports
To report harassment, abuse, inappropriate content, or safety concerns, contact us immediately at the email address above and include “Safety Report” in the subject line.
Common questions
- Partner not connecting? Make sure they enter your 6-character invite code during onboarding.
- Delete your account? Open the app → You tab → Delete account.
- Browsing without signing up? Tap “Browse without an account” on the login screen to preview the app before creating an account.
- Notifications not working? Enable notifications in iOS Settings → Vowfinity.
- Voice note issues? Allow microphone access when prompted to record your daily voice ritual or Memory Jar entries.
When you email us, include
- Your account email
- Device model and iOS version
- App version (You tab)
- A short description of the issue